Goldilocks
HOME HELP
Just right for your home.
HOME HELP THAT GOES BEYOND CLEANING.
At Goldilocks, we provide thoughtful support with everyday tasks, garden maintenance, errands and home maintenance coordination helping life at home feel easier and more manageable.
NDIS Participants Welcome
Registered support
Gentle, respectful assistance
Tailored to individual needs
About Goldilocks
Goldilocks Home Help and Support began in 2016 with a simple idea: create a home support service that feels just right - warm, trustworthy, thorough and genuinely supportive.
What started as a small, family-run service in Melbourne's north-east has grown into a carefully selected team of cleaners, organisers and support workers who share the same values: kindness, reliability and pride in doing an excellent job.
Today, Goldilocks supports:
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busy families who want their time back
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professionals juggling work, home and life
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older clients who value a little extra support
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NDIS participants who need cosistent, gentle assistance
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people navigating disability, chronic illness or mental health challenges
We don't just "do a clean". We help create homes that feel calmer, safer and easier to live in.
Our Values
Care and respect
We treat every home and every person with dignity, discretion and genuine care.
Consistency
Our clients know what to expect every visit: reliable arrival times, high standards and thoughtful touches.
Accessibility and Inclusion
We warmly welcome neurodivergent clients, NDIS participants and people with complex needs. We listen first, adapt second.
Sustainability
Where possible, we prioritise gentle eco-friendly products that are safer for children, pets and sensitive households.
Who we support
We provide services across Melbourne's north-eastern suburbs, including Eltham, Montmorency, Greensborough, Diamond Creek, Hurstbridge, Mernda, Doreen, South Morang, and surrounding areas.
Whether you need:
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ongoing housekeeping
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a once-off deep clean
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help to declutter and reset your space
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regular NDIS domestic support
...we're here to make your day feel just right.
Our Services
“At Goldilocks, we provide home help and support that goes beyond cleaning. We assist with everyday tasks, garden maintenance, errands, and coordinating home repairs so life at home feels easier.” furnishings.
Practical support for everyday life.
Helping you keep a clean, organised and comfortable home — with services tailored to your needs.
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General house cleaning (regular, deep, end‑of‑lease, move‑in/move‑out)
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Home organising and decluttering
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Laundry (wash, dry, fold, iron)
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Meal prep support and basic cooking
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Putting out and bringing in bins on bin day
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Light household tasks and day‑to‑day chores
Helping keep your home clean, organised and comfortable.
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A tidier, more enjoyable outdoor space.
Helping you maintain a neat and welcoming home with outdoor tasks tailored to your needs.
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Lawn mowing
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Garden tidying and basic maintenance
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Yard clean‑ups and general outdoor tidying
Practical garden and outdoor support to keep your home’s exterior neat, clean and cared for.
Everyday errands, taken care of.
Helping you with the practical tasks, so you can focus on what matters most.
Our services include:
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Rubbish collection and drop‑off at the tip/recycling centre
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Picking up furniture or marketplace purchases and delivering to the client’s home
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Prescription pick‑ups and other local errands (as needed)
Taking care of the little things that make everyday life easier.
Keeping your home in good hands.
We help organise and coordinate the right support,
so you don’t have to.
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Organising tradespeople when needed (electrician, plumber, etc.)
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Coordinating handyman and general maintenance work around the home
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Small repairs and maintenance tasks (as appropriate)
A well-maintained home brings peace of mind.
Gentle, respectful assistance tailored to your needs - across Melbourne's north-east.
At Goldilocks Home Help and Support, we understand that everyone’s needs are different. Whether you need extra help around the home, support with everyday tasks, or assistance managing your household, we offer a warm, person-centred service designed to make daily life easier, safer and more enjoyable.
Who we support:
We proudly support:
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NDIS participants and people with disability
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Clients needing domestic assistance or home support
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Families balancing busy households
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Busy professionals managing work and home
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Older adults needing a helping hand
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People who value reliable, respectful home support
Every client’s needs are different. We tailor our services to your routine, preferences and what matters most to you.
Not sure if your task is covered? Contact us and we’ll let you know how we can help.
