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Goldilocks Home Help and Support Logo

Home help that feels just right

Cleaning, organising and practical home support across Melbourne's north-east.
 

Goldilocks helps make home feel cleaner, calmer and easier to manage. Choose one service or combine the support you need, delivered with warmth, reliability and close attention to the way you live.

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Private clients, families, neurodivergent households and NDIS participants welcome.

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Established

in 2016​

Fully

Insured​

Neurodiversity - aware

support

Carefully selected and

screened team

Consistent workers

whereever possible

Servicing Melbourne's
north-east 

3 Ways we can help

1

Clean

Regular and once-off home cleaning, detailed deep cleans and move-in or move-out cleaning.

Link: Explore cleaning services

2

Organise

Shame-free decluttering, home organising and practical systems that are easier to maintain.

3

Support

Laundry, meal preparation, household tasks, gardens, errands and help coordinating home maintenance.

Help shaped around real life

Some households need a regular clean. Others need someone to reset the kitchen, fold the washing, organise a room or take care of the jobs that keep being pushed to next week. Goldilocks starts with what would make the greatest difference to you.

We can provide a single service or build a practical mix of support around your priorities, routines and budget.
 

Today, Goldilocks supports:
 

  • Busy families and professionals

  • People living with disability or chronic illness

  • NDIS participants using eligible supports

  • ADHD and autistic people and families

  • Older adults arranging private home help

  • People moving house, recovering from a demanding period, or simply needing an extra pair of hands​

Why Goldilocks

We listen first

You know your home and routines best. We ask what matters, what does not and how you prefer us to work.

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We make support practical

Clear priorities, agreed tasks and straightforward communication help everyone know what to expect.

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We understand overwhelm

Our organising and home-help approach is respectful, non-judgemental and adaptable for executive-function and sensory needs.

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We value consistency

We aim to match regular clients with the same worker or team wherever possible.​​

Practical support at home

NDIS and disability support
 

Goldilocks works with NDIS participants who need help with eligible household tasks and everyday activities at home.
 

Goldilocks is an unregistered NDIS provider. If you self-manage your NDIS funding or use a registered plan manager, contact us to discuss whether Goldilocks can provide the support you are seeking. Goldilocks cannot provide NDIS-funded supports from the NDIA-managed part of a plan. The support must also be eligible for funding under your plan and funding arrangement.
 

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Bathroom Shelves
“Thank you so much to the team that came out to us last Friday. They did an incredible job and it was so nice to be able to enjoy the weekend with a clean home. I would love to book in for monthly cleans please? Thank you."

Emma, VIC

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What would make home feel easier?

Tell us what you need help with. We will come back to you with the most suitable service, availability and next steps.

Folded Towels

Not sure which service fits?

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T: Tell us what is making home feel difficult or time-consuming. We will listen, explain the options and help you find the support that fits.

Local support

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Goldilocks supports clients across Melbourne's north-eastern suburbs. Availability varies by service, location and schedule.

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