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Privacy
Policy
How we collect, use, store and disclose personal information.
Terms of
Service
The general terms applying to quotes, bookings, access, payment and service delivery.
Cancellation and Rescheduling
Notice, fees and what happens when Goldilocks needs to change a service.
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Safety and Service Boundaries
Unsafe conditions, excluded tasks and when work may stop.
Service Specific Terms
Additional rules for cleaning, organising, meal preparation, gardens, errands and maintenance coordination.
NDIS Client Information
Funding, service agreements, rights, pricing, feedback and complaints.
Feedback and Complaints
How to give feedback, make a complaint or access external pathways.
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