Goldilocks Home Help and Support began in 2016 with a simple idea: create a home support service that feels just right - warm, trustworthy, thorough and genuinely supportive.

 

What started as a small, family-run service in Melbourne's north-east has grown into a carefully selected team of cleaners, organisers and support workers who share the same values: kindness, reliability and pride in doing an excellent job.

 

Today, Goldilocks supports:

• busy families who want their time back

• professionals juggling work, home and life

• older clients who value a little extra support

• NDIS participants who need cosistent, gentle assistance

• people navigating disability, chronic illness or mental health challenges

 

We don't just "do a clean". We help create homes that feel calmer, safer and easier to live in.​​

Our Values

Care and respect

We treat every home and every person with dignity, discretion and genuine care.

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Consistency

Our clients know what to expect every visit: reliable arrival times, high standards and thoughtful touches.

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Accessibility and Inclusion

We warmly welcome neurodivergent clients, NDIS participants and people with complex needs. We listen first, adapt second.

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Sustainability

Where possible, we prioritise gentle eco-friendly products that are safer for children, pets and sensitive households.

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Who we support

We provide services across Melbourne's north-eastern suburbs, including Eltham, Montmorency, Greensborough, Diamond Creek, Hurstbridge, Mernda, Doreen, South Morang, and surrounding areas.

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Whether you need: 

• ongoing housekeeping

• a once-off deep clean

• help to declutter and reset your space

• regular NDIS domestic support

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...we're here to make your day feel just right.

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