Home Help
and Support
including NDIS Participants
Gentle, respectful assistance tailored to your needs - across Melbourne's north-east.
At Goldilocks Home Help and Support, we understand that everyone's support needs are different. Whether you use the NDIS, live with a disability, or simply need extra help around the home, we offer a warm, person-centred service designed to make your daily life easier, safer and more enjoyable.
Who we support:
We proudly support:
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NDIS participants and people with disability
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Clients needing domestic assistance or home care
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Families balancing busy households
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People seeking compassionate, respectful home support
All of our team members are selected for reliability, empathy and discretion. We match support workers to your preferences wherever possible — so you receive care from someone you feel comfortable with.
How can we help you?
Garden Maintenance
Mobile Hairdressing
Dog Walking
Paperwork
Grocery Shopping
Errands
Prescription pick-up
Laundry and Ironing
Home Cleaning & Sanitising
Taking you to appointments
Social Outings
How It Works
Every support plan is personalised. We discuss your needs and goals, then tailor visits around you — from one-off help to regular weekly or fortnightly support.
We bring our own supplies, follow safe, respectful practices, and treat your home with care. Many clients appreciate having the same support worker over time for consistency and comfort.
Because every home and situation is different, we welcome open discussion about your needs, routines and priorities — so we can deliver support that truly works for you.
1. CONTACT US
Contact us via phone, email or social media to discuss your home care needs and current situation. We can organise a convenient time for an in-home consultation with you and your family members to further discuss your needs.
2. CARE NEEDS ASSESSMENT
We will discuss and answer any questions you might have, conduct a care needs assessment and explain how we can help to make your day 'just right'.
3. TAILORED CARE PLAN
You will be provided with a tailored care plan and quotation, including personalised care strategies to provide you with the best possible care.
Our Commitment to Accessibility & Respect
Goldilocks Home Help is committed to making sure our services are inclusive, respectful and adaptable. We understand that:
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Some clients have sensory needs, mobility issues or executive-function challenges
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Clear communication, choice and dignity matter
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Privacy, safety and reliability are essential
We strive to provide a compassionate, flexible and reliable service that supports you where you need it most.